Commissions Terms of Service
(Last Update: 4/3/19)
General Terms
- By purchasing a commission, you automatically agree to these terms of service. Failure to follow these terms can result in an early termination and refund of your commission, and/or blacklisting.
- TGI Studios reserves the right to decline commissions for any reason.
- These commissions are for personal use only. For commercial fees, please email ewgallahan@gmail.com.
- Commissions are guaranteed for delivery within 6 month of payment, unless a different timeline is agreed on. Rush orders may have additional fees.
- These terms ONLY apply to personal commissions and smaller projects. For larger projects, individual contracts will be made and upheld.
Content
- TGI Studios will not create any content that portrays an overtly political, religious, offensive or disrespectful message.
- TGI Studios will create NSFW work, but only of characters and people above the age of 18. Any attempts to commission artwork of minors will result in an instant blacklist.
Use
- Commissioners/Clients are free to use their artwork as they please as long as it in a non-commercial matter.
- Using commission work in physical products or merchandise is NOT ALLOWED. That is a commercial purchase and will need to be discussed with TGIstudios beforehand.
- Clients may use their commission in individual physical products for personal use only. (i.e. creating a popsocket with their image, or making stickers for their own personal use)
- Clients may get their commission professionally printed as long as they are not selling the prints for profit. Distributing to their friends is fine.
Payment
- Payment below $80 USD is due immediately upfront. Exceptions are only made for extrodinary circumstances.
- Payments above $80 USD can be split into two payments. Half is always due upfront. Half is due immediately upon the client's next pay cycle or within two months, whichever is sooner.
- For commissions without slots (for slot lists, see trello) holds can be made for up to a week. If no payment is received within a week, the client's name will be removed from the list.
- For commissions with slots, holds are not allowed. Immediate payments will always take priority.
Refunds
- Refunds will only be issued under extreme circumstances. If a client fails to uphold the terms of service and the commission is cancelled, refunds will be based on the portion of work completed.
- Refunds will only be issued if TGI Studios fails to deliver within six months of the initial purchase, unless the timing of the commission was previously discussed.
- If you feel you need a refund before the time limit for any reason, please email tgicomms@gmail.com and a discussion can be had.